With the increasing reliance on communication and internet services in various aspects of life, network quality emerges as a crucial factor determining user satisfaction and trust in service providers. While the four companies operating in the Egyptian market compete to deliver the best possible performance, periodic measurements conducted by the National Telecommunications Regulatory Authority reveal clear differences in voice and data quality across different regions.

The Q2 2025 tests relied on field measurements covering 121 geographic areas within cities and on vital roads, spanning about 162,000 kilometers. Voice calls and data transfer services were tested to measure network stability, call clarity, and actual internet speed, according to data from the National Telecommunications Regulatory Authority.

In voice call services, Orange ranked ahead after improving its performance in many areas, with the number of sites experiencing voice quality issues dropping to only nine, reflecting its success in addressing some weaknesses seen earlier in the year. Meanwhile, We continued to improve service at a slower pace, with affected areas decreasing to ten, showing limited improvement but overall network stability.

Conversely, Vodafone experienced a decline in voice call quality during the same period, with the number of areas suffering from poor service rising to eleven, possibly indicating increased network pressure in some governorates. Similarly, Etisalat Misr (E&-) faced an increase in areas with deteriorated voice quality, reaching 12 areas, reflecting challenges in covering some peripheral regions.

Regarding internet and data transfer services, the relative ranking of companies changed. Orange showed strong performance with a notable improvement in service quality, reducing the number of areas with weak internet to only two, and increasing average download speed to 55 Mbps from 49 Mbps. Etisalat Misr also showed clear improvement, with affected areas dropping to four and average speed rising to 58 Mbps.

We maintained stable performance in this aspect, with no change in the number of areas facing weak internet quality, and average download speed remaining at 85 Mbps, the highest among all companies, reflecting relative stability in data infrastructure. Vodafone, however, faced a decline in service indicators, with the number of areas suffering from slow or interrupted service rising to 16 and average speed dropping to 51 Mbps compared to 53 Mbps at the beginning of the quarter.