The General Secretariat of the Executive Council of Sharjah organized a specialized workshop to design the ‘Building Demolition Journey’ with the participation of employees from various governmental and semi-governmental entities. The workshop aims to facilitate procedures for property owners to obtain official demolition permits and completion certificates through integrated coordination among 10 entities, including Sharjah Municipality, Planning and Survey Department, Sharjah Electricity, Water and Gas Authority, Sharjah Police, and others. The service journey was developed into a unified digital platform allowing users to complete all steps online without physical visits, reducing required documents from 70 to 2-4, lowering inspection visits from 12 to 5-6, and payment transactions from 16-14 to 3-4 times. The service completion time was reduced from 41-84 working days to 9-11 days, significantly enhancing efficiency and user experience, reflecting Sharjah government’s commitment to flexible, human-centered digital government services.
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