The “Egypt Services” project offers more than 150 diverse government services including documentation and real estate registration services, issuance of automated certificates, renewal of national ID cards, individual and family registration, issuance of criminal record certificates in Arabic and English, traffic services, civil status, passports, public prosecution services, commercial registry, social insurance, and social solidarity services. Electronic payment services have been added to achieve financial inclusion through payment and collection of school fees, electricity bills, electricity card recharging, and university fees.

A report by the Ministry of Planning, Economic Development, and International Cooperation stated that the Egypt Services project aims to enhance financial and digital inclusion, reduce the time and effort needed to obtain government services, and provide a package of government services from one place. Fixed branches of Egypt Services centers have been opened in Sharm El-Sheikh, Alexandria, Aswan, and Mokattam in Cairo, with other branches in various governorates nearing completion for opening.

According to the report, new services have been added, bringing the total government services offered at Egypt Services centers to about 156 by the end of the fourth quarter of 2024-2025, with an expected increase to about 200 services in the next fiscal year. These services include real estate registration and documentation, civil status, Egyptian public prosecution, social solidarity, General Directorate of Passports, Nationality and Immigration, General Directorate of Traffic, social insurance, electronic payment, and others.

The report revealed that the number of transactions carried out by citizens at Egypt Services centers reached more than 300,000 by the end of the fourth quarter of 2024-2025, with an average service time of 30 minutes, and the target is to reduce the average service time to about 20 minutes.

On the other hand, development efforts contributed to reducing the service delivery time to citizens by 60%, as well as reducing crowding rates at fixed technology centers by supporting governorates with 37 mobile technology centers, which positively impacted raising citizen satisfaction levels.